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You must be 21 years of age or older to enter this site. All products are for research use only and not intended for human consumption.

≥99% Purity GuaranteedThird-Party Lab TestedCOA With Every OrderSame-Day Shipping Before 3PMHPLC · LC-MS/MS · ICP-MS VerifiedUSP Sterility Tested ≥99% Purity GuaranteedThird-Party Lab TestedCOA With Every OrderSame-Day Shipping Before 3PMHPLC · LC-MS/MS · ICP-MS VerifiedUSP Sterility Tested
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For all inquiries including orders, COA requests, and product questions — use the form on this page and we'll reply within one business day.

Response Time

We respond to all inquiries within 1 business day. For urgent order issues, please include your order number in the subject line.

Monday – Friday  ·  9 AM – 5 PM PST

Location

Prime 9 Labs operates out of the United States. All products are shipped domestically from our U.S.-based fulfillment center.

United States

Orders & Shipping

Orders placed before 3:00 PM PST ship same day. Track your shipment using the link in your confirmation email.

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Common Questions

Quick answers before you reach out.

Where is my order?

Orders ship same day if placed before 3 PM CST. You'll receive a tracking link via email once your shipment leaves our facility.

Can I get a COA for my order?

Yes. Every order includes batch-specific COA documentation. You can also browse all COAs in our COA Library.

Do you offer bulk or wholesale pricing?

Yes, we work with qualified research institutions. Select "Wholesale / Bulk Orders" in the form above and include details about your needs.

What is your return policy?

Due to the nature of research reagents, all sales are final. If there is an issue with your order, contact us within 48 hours of delivery and we'll make it right.